Shipping Policy

1. Shipping Coverage

    1. We currently ship across India only

    2. Orders are delivered to serviceable pin codes through trusted courier partners

 

2. Order Processing Time
    Orders are processed within 1–3 business days after payment confirmation

     1. Orders placed on weekends or public holidays will be processed on the next business day

     2. You will receive an order confirmation and shipping details via email or SMS once your order is dispatched

 

3. Shipping Charges

     1. Shipping charges, if applicable, will be clearly displayed at checkout 

     2. Any promotional free shipping offers will be mentioned on the website and are subject to terms

 

4. Estimated Delivery Time

     1. Metro Cities: 3–7 business days

     2. Non-Metro / Remote Areas: 5–10 business days

     3. Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen                       circumstances.

 

5. Order Tracking

     1. Once shipped, tracking details will be shared via email or SMS 

     2. Customers can track their order using the provided tracking link

 

6. Delayed or Undelivered Orders

     While we strive for timely delivery:

     1. Delays caused by courier partners, natural events, strikes, or regulatory restrictions are beyond our control

     2. If your order is significantly delayed or undelivered, please contact our support team for assistance

 

7. Incorrect Address or Failed Delivery

     1. Customers are responsible for providing accurate shipping information

     2. Orders returned due to incorrect address, incomplete details, or failed delivery attempts may incur additional shipping                        charges for re-dispatch

 

8. Damaged or Missing Items

     1. If your package arrives damaged or with missing items, please contact us within 48 hours of delivery

     2. Provide clear photos or videos of the package and products to help us resolve the issue quickly

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9. Change of Shipping Address

     1. Shipping address changes are allowed only before order dispatch

     2. Once shipped, address changes may not be possible

 

10. Contact Us

       For any shipping-related questions or support, please contact our team at: globalgearsaccessories@gmail.com